Who all your customers actually are, and when you are the customer.
How “Value” is defined.
How to spot the Waste all around you.
Why everything you do all day long is either Value or it is Waste.
How to achieve Flow in your own work and on your projects.
What blocks Flow and how to remove those “rocks in the stream”.
Why Flow efficiency trumps resource efficiency.
Who all your customers actually are, and when you are the customer.
How “Value” is defined.
How to spot the Waste all around you.
Why everything you do all day long is either Value or it is Waste.
How to achieve Flow in your own work and on your projects.
What blocks Flow and how to remove those “rocks in the stream”.
Why Flow efficiency trumps resource efficiency.